Meet the Ever-Changing Needs of Your Patients and Care Team
Your care team’s ability to communicate with patients along their health journey is vital to the mission of supporting care plans and reducing re-admissions. By connecting people, resources, data, and solutions, you can optimize operations and reduce risk while increasing operational efficiency and profitability. When it comes to the digital transformation of your healthcare system, nothing’s more important than a flexible communications solution.
Why should healthcare providers trust Avaya?
More than 5800 healthcare institutions around the world rely on Avaya
8 of the Top 10 Healthcare services companies in the world use Avaya CC solutions
17 of the Top 20 US Hospitals use Avaya solutions
Improve Patient Outcomes
Help your care team members communicate seamlessly so they’re more accessible—to each other and to patients. Be ready anytime, anywhere to collaborate about care, provide patient support, and respond to emergencies.
Integrate communications into workflows
Keep electronic health records up to date
Proactively check in with patients
Create a Better Patient Experience
First, give patients many ways to connect with you—support multiple inbound and outbound communication channels. Then, streamline behind-the-scenes systems that keep up with data and information.
Go digital for scheduling, referrals, and transfers
Automatically send patient reminders
Improve revenue cycle inquiries
Personalize & Coordinate Care Plans
Give patients in any location the most appropriate, convenient, and cost-effective care by using telehealth video and proactive outreach.
Provide remote access to specialists and care teams
Monitor preventative, chronic, home, and end-of-life care plans
Reduce no shows and leakage
Take Great Care of Your Care Teams
Replace outdated, manual processes with streamlined, automated workflows that leverage automated communications tools. You’ll free care team members to focus more on delivering care—and less on delays and rework.
Introduce click-to-find for team members
Ensure that communications are closed loop
Include each care team's entire circle of contacts